Our Mision

Rolling World offers it’s clients products of the highest quality from the best known producers in the world whilst making sure that they are in accordance to the conditions provided by the market. We use the most modern methods and procedures, which in turn gives us the opportunity to use human and technical resources, with which we achieve greater effectivness, economy and efficiency. The mission of Rolling World is not only to sell products for industrial purposes, but to inform and educate our clients. This is what we strive to do at Rolling World, and we do this through presentations, direct contact with our clients or through our website and e-mail. With our laboratory for vibration diagnostics, Rolling World wishes to offer it’s clients added value, by monitoring the condition of their machinery, giving advice for achieving savings and documenting them. The activities of the vibration diagnostics laboratory include thermomechanical analysis, balancing of the rotating machinery and laser centering.

Our Vision

The vision of Rolling World is to, with it’s results concerning quantity and quality, maintain and expand it’s leading position in it’s field of expertise. Since it’s establishment, Rolling World has set high criteria when it comes to doing business. As a distributor of the largest world companies in the field of industrial bearings and associated products – SKF and TIMKEN – as well as being a SKF CMP partner, Rolling World had to adopt a modern approach to doing business. This demanded a high degree of engagement from employees, but excellent results followed. Today, Rolling World is one of the most successful companies selling bearings in Serbia. We are aware of the fact that the foundation of every company are the employees, so that is why we pay great attention to their further education and training as well as their working conditions. The satisfaction of our employees is very important to us as only happy employees can follow the needs of an ever growing and demanding market. Rolling World invests in marketing, presentations, it’s employees, it’s equipment and tools because it wants to be on par with leading world companies in it’s field. Today the market is as such that if you don’t make progress, you fall behind in comparison to competing companies. That is why we are always improving and expanding our services – we are keeping one step ahead of the field! We are one of the leaders when it comes to the sale of bearings and we are doing everything to remain so in the times to come. Our vision is to maintain our leading position on the market concerning the sale of bearings as well as to become the leader when it comes to the sale of all products concerning rotating machinery, as well as to, while investing in our experts and equipment, become the leader when it comes to vibration diagnostics.

Quality and environmental policy

Rolling World’s policy is to fully respond to the requirements and expectations of users, ensuring an extremely high level of service quality as well as competitive product prices, according to customer requirements. By opting for pollution prevention, Rolling World strives to minimize the impact on the environment by maintaining an adequate degree of control over the identified aspects.

During the implementation of business processes, the business strategy of the management and all employees is focused on an integrated management system based on:

• Requirements of standards ISO 9001:2015, including its amendment. 1 and SRPS ISO 14001:2015, including its amendment Amd. 1;
• Ensuring that the agreed quality of products and services meets the requirements of the user as well as the relevant regulations and standards, national and international;
• Ensuring that the services fully meet the requirements of the user, including compliance with the requirements, delivery time, reliability, functionality, safety and aesthetics;
• Ensuring that employees at all levels of the organization know their role in the system and do their utmost to successfully execute business processes;
• Conducting regular audits to assess the effectiveness of the integrated management system, as well as regularly analysing risks and opportunities;
• Monitoring and control of the process, which ensures that the output parameters of the process (emissions in air, water, soil) are in accordance with the requirements of the legislator, and the environmental impacts are minimal.

Quality Aims

To achieve the end goal – a satisfied client – we have established the following immediate aims:

1. 1. Delivery of products to clients while maintaining the specified demands, needs and expectations of the client.
   2. Effective application and certification of the system for quality control as by SRPS ISO 9001, so as to achieve the trust of the client that all confirmed demands will be fulfilled.
   3. Collecting important data from clients by assessing and measuring their level of satisfaction with our services, so as to in turn improve them. During performance, parametres concerning quality of service are taken into consideration. In this way, data is collected and analysis of the same is made possible, all of which is related to the performance of the system for quality control.
   4. Continually improving the quality of our service